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Case Study

reBuy: Excellence in recruiting technology today, plus a promising vision for tomorrow.

Summary

Challenge

  • reBuy's old recruiting tools did not give hiring managers enough visibility into the candidate pipeline.
  • Recruiters spent too much time manually adding candidate information from LinkedIn.
  • The previous system was hard to customize, slow to use, and did not support efficient communication between hiring teams and candidates.

Solution

  • reBuy switched to SmartRecruiters for easy workflow customization and clearer candidate status tracking.
  • SmartRecruiters enabled direct sourcing and automatic data entry, saving recruiters time and supporting compliance.
  • SmartRecruiters gave recruiters and hiring managers simple, intuitive dashboards and interactive real-time reports.

Results

Number of candidates sourced for a specific position

1,000

Number of candidates screened for a specific position

50

Number of candidates interviewed for a specific position

5

About reBuy

reBuy is Germany’s fast-growing and expanding online retailer of used electronics and media. The aim of the company concept is to make hidden capacities usable and to extend the lifecycle of products. To achieve this, reBuy has a special refurbishment process, which upgrades second-hand goods according to the quality standards of the market.

Germany

Region

Industry

Online Retail

Headquarters

Berlin

The Challenge

When Bastian Müller joined reBuy reCommerce as HR manager in 2016, his mission was to create a modern recruiting team to attract the high-quality technology and marketing talent the company needed to continue its substantial growth.

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When Bastian Müller joined reBuy reCommerce as HR manager in 2016, his mission was to create a modern recruiting team to attract the high-quality technology and marketing talent the company needed to continue its substantial growth.

Part of his challenge included adopting new recruiting technology to achieve hiring success to support that growth – and selected SmartRecruiters because it not only would meet his needs today, but was well positioned to meet future needs as the company continues to grow.

As Bastian began evaluating recruiting technology, he defined criteria essential to moving his recruiting team forward. One important attribute was to address process and reporting specific to reBuy’s needs.

As Bastian noted, “I needed a system to mirror reality, the way our work flows, and to customize tools so that I can easily see what’s going on — an overview of each candidate, where they are in the process, and the steps to follow next.”

“In addition, customizing views and functionality makes my job easier,” he added.

Bastian said that because his team was highly involved in evaluating technology and in the decision to select SmartRecruiters, they enjoy using the platform.

“My role is at a higher level, perhaps recruiting one or two positions at a time, so I’m more concerned with overall reporting and key performance indicators,” Bastian explained. “But my team is each recruiting for five or ten positions, using the system every day, so I want to make sure my team is happy. And they are.”

Bastian also pointed out that the level of detail in reports he reviews is far more focused and useful.

“With that information, hiring managers understand how long it takes to find great candidates,” Bastian explained. “The time it takes to source top talent may not be great news, but hiring managers are happy because they can see that we’re doing the best we can thanks to the high level of transparency that comes from using SmartRecruiters.”